Sentiment Analysis turns Customer Reviews into Insights
Blog | Reviews

Sentiment Analysis turns Customer Reviews into Insights

Sentiment analysis can be a key indicator of customer satisfaction and customer experience. Customer experience is the key to business success. In fact, after a positive experience, more than¬†85% of customers¬†purchase more. Twenty-five percent, however, drop a product or brand after just one bad experience. That proves that poor customer experiences can be costly. As…

End of content

End of content